At Build Doctors, (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This page describes how we collect, use, safeguard, and share your information, as well as the terms associated with any online purchases or payments made through our website.

1. Privacy Policy

Information We Collect

We may collect the following types of information when you visit our website, submit a form, or contact us:

• Name, phone number, and email address

• Property address and project details

• Payment information (for invoices or deposits)

• Technical information such as IP address, browser type, and device data

How We Use Your Information

We use your information to:

• Provide remodeling estimates or consultations

• Process secure payments

• Send project updates, appointment reminders, or promotional messages (only if you opt in)

• Improve our website, customer service, and operations

SMS/Text Messaging Consent

By providing your mobile number on our website or forms, you expressly consent to receive text messages from Build Doctors, including:

• Appointment reminders

• Project updates

• Service notifications

• Occasional promotions (only if opted in)

Message and data rates may apply.

You may opt out at any time by replying STOP.

For help, reply HELP or contact us directly.

How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including secure servers and encryption protocols. Only authorized personnel have access to your data.

Sharing of Information

We do not sell or rent your personal information or mobile data to third parties.

We only share information with trusted service providers—such as payment processors, scheduling systems, or project management platforms—that assist in delivering our services. These providers may not use your data for any purpose other than providing services to us.

Cookies & Tracking

We may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You may adjust your browser settings to disable cookies at any time.

2. Online Purchase Terms

Payment Processing

All online payments made through our website are processed securely through Stripe.

Your payment details are encrypted and not stored on our servers.

Estimates & Deposits

Any estimate approved online is subject to the terms of our official contract.

Deposits or other payments made online indicate acceptance of these Online Purchase Terms and our full Terms & Conditions.

Refunds & Cancellations

Because our remodeling services involve planning, labor scheduling, and custom materials:

Refunds are typically not available once materials have been ordered or work has begun.

If you need to cancel or modify a project, contact us directly to review applicable fees.

Disputes

Any disagreements regarding online payments, project work, or contract terms will be governed by the laws of the State of Utah.

By making a payment or booking online, you agree to submit any disputes to this jurisdiction.

Contact Us

If you have any questions regarding this policy or need help with an online payment, please contact:

Build Doctors

📞 (801) 980-9010

🌐 www.builddoctors.com

📧 info@builddoctors.com